Internal communication
Talking with our minds and hearts.
How we communicate.
RO-Gruppen is a flat organisation with short pathways between managers and employees. Many people describe this as a feedback culture, in which ongoing dialogue is one of RO-Gruppen’s strengths. This includes being able to poke your head round your manager’s door, or even the door of senior management, to ask about something.
Our intranet is our communication hub
All employees should get the information they need, through channels that work for everyone. For this reason we have two different communication channels – our app and our intranet.
Our internal channels deal with both hard and soft values. All staff can provide input as to what should be published. Here is where we welcome newcomers and provide information about new projects and our current activities.
As part of our Strategic Plan that seeks to digitalise RO-Gruppen, we launched our own app in the autumn of 2017: RO-Appen. We use our app to reach out to all staff, regardless of role, be it in an office or in production.
The app gives everyone access to internal news, “good-to-know” documents, important information about safety, and much more.
We’ve also created a Project Portfolio, where all employees can post pictures from their construction projects. This is a valuable tool that enables everyone to keep up to date on how the different projects are going.
We regularly publish news and information on our intranet Rondellen
Here, everyone can easily access a large library of important documents and policies. Weekly progress reports from our various projects are also published here.
“I think demonstrating presence in production plays an important role in communication. The fact that I show a high level of commitment rubs off on my employees.”
Project Manager
FENA – the result of our employees’ thoughts and ideas
Our corporate culture journey started in 2012. Our goal was to create a set of shared core values and a brand promise that we can all put our names to. Working on this using our values as a guiding principle was an enormous strength. Consequently, all employees were invited to two intense days at the Grand Hotel in Borås, where we went big to present our objective of working together to establish a set of core values that would make it possible to live up to our vision “We want to build a better world”.
You can read more about the result, FENA, here
Implementation of FENA
We worked incredibly hard on our four core values for six months. Feedback from the employees was used to keep the values and their meaning alive by using repetition. A difference was noticed in employees’ commitment from day one. The goal of 90 percent participation was achieved and exceeded. Pride in the brand and the company was strengthened. Our employees are now our brand’s most important ambassadors.
“We had worked for another construction company for many years before it went bankrupt. We were very happy there and thought it’d be difficult to find a better employer. But RO-Gruppen is a different kettle of fish entirely. It feels better organised. We’ve been involved in developing objectives and coming up with ideas for the business plan. Without doubt this has an effect on our motivation.”
Tradespeople
